177det Privacy Policy

1. Who We Are

177det operates the online casino and sports betting platform accessible at https://177det.bio, serving players primarily in Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. References to "177det", "we", "us", or "our" in this document refer to the operator of that platform.

For all privacy-related enquiries, including data access and deletion requests, please contact our support team at: [email protected]

2. What Personal Data We Collect

We collect personal data through several channels in the ordinary course of operating the 177det platform. The categories of data we may collect include:

• Registration data: Full name, date of birth, email address, mobile phone number, and residential address provided when you create an account.
• Identity verification (KYC) data: Copies of government-issued photo identification (such as a National ID card or passport), proof of address documents, and, where required, source-of-funds declarations.
• Financial data: Payment method details including mobile wallet identifiers (bKash, Nagad, Rocket, Upay), bank account information (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank), and card details (Visa, Mastercard) used for deposits and withdrawals. Full card numbers are never stored on our servers — they are handled by our payment processing partners using tokenisation.
• Transaction data: Records of all deposits, withdrawals, bonus credits, and wagers placed on the platform, including amounts, timestamps, and outcomes.
• Technical data: IP address, browser type and version, device type, operating system, screen resolution, referring URL, and session duration collected automatically when you visit the platform.
• Usage data: Pages visited, games played, search queries entered, bet history, and other interactions with the platform recorded to improve user experience and detect fraud.
• Communications data: Records of messages sent to our customer support team, including email correspondence and live chat transcripts.
• Responsible gaming data: Self-exclusion requests, deposit limit settings, time-out activations, and reality-check preferences recorded to support your responsible gaming obligations and ours.

3. How We Use Your Personal Data

177det processes your personal data for the following purposes:

• Account management: To create, maintain, and administer your 177det account, including verifying your identity and age (21+) before permitting real-money wagering.
• Payment processing: To facilitate deposits and withdrawals via your chosen payment methods and to reconcile transaction records.
• Regulatory compliance: To meet our anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations, including monitoring account activity for signs of problem gambling or financial crime.
• Platform security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, multi-accounting, bonus abuse, and other policy violations.
• Service improvement: To analyse aggregate usage patterns and improve the performance, stability, and user experience of the platform.
• Marketing communications: To send you promotional offers, bonus notifications, and event-related updates where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].
• Customer support: To respond to your enquiries, resolve complaints, and process responsible gaming requests.
• Legal obligations: To respond to lawful requests from regulatory or law enforcement authorities where we are required to disclose information.

4. Legal Basis for Processing

177det processes your personal data on the following legal bases:

• Contractual necessity: Processing required to deliver the services you have signed up for, including account creation, payment handling, and bet settlement.
• Legal obligation: Processing required to comply with AML regulations, KYC requirements, and other applicable laws.
• Legitimate interests: Processing conducted for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for optional marketing communications, which you may withdraw at any time without affecting your ability to use the platform.

5. Cookies and Tracking Technologies

177det uses cookies and similar tracking technologies to operate the platform and understand how it is used. The types of cookies we deploy are as follows:

• Essential cookies: Required for core platform functionality such as maintaining your logged-in session, remembering language preferences, and ensuring security tokens are valid. These cannot be disabled without impairing your use of the platform.
• Analytics cookies: Used to collect aggregated, anonymised data about how users navigate the platform, which pages are visited most frequently, and where users encounter errors. This data informs ongoing development work. We use trusted analytics tools that process this data in a privacy-preserving manner.
• Functional cookies: Used to remember your preferences and personalise your experience, such as your preferred deposit method or your last visited game category.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to use the platform's core features, including logging in.

6. Data Sharing and Third Parties

177det does not sell your personal data. We share data with third parties only in the following limited circumstances:

• Game providers: When you play a game hosted by a third-party provider such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, or Spribe, certain session data (such as your player ID and bet amounts) is transmitted to that provider to operate the game. These providers are contractually bound to process data only as necessary to deliver the game service.
• Payment processors: Your payment details are shared with the relevant payment processor (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or a banking partner) to facilitate your chosen transaction. Payment processors operate under their own data protection obligations.
• Identity verification partners: KYC documentation may be shared with authorised identity verification services to validate your identity and age. These partners process data solely for verification purposes under strict confidentiality agreements.
• Compliance and law enforcement: We may disclose personal data to regulatory bodies or law enforcement agencies where we are legally obliged to do so, or where disclosure is necessary to prevent fraud or protect the safety of users.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 177det business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7. Data Retention

177det retains your personal data for as long as your account remains active and for a further period thereafter as required by our legal and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure to satisfy AML and financial record-keeping requirements.
• KYC documentation is retained for the same five-year minimum period following the end of the customer relationship.
• Communications records (support tickets, chat transcripts) are retained for two (2) years from the date of the communication.
• Technical and usage data collected via cookies and log files is retained for a maximum of thirteen (13) months before being anonymised or deleted.

When personal data is no longer required for any of the above purposes, it is securely deleted or permanently anonymised so that it can no longer be linked to any individual.

8. Your Data Rights

As a user of the 177det platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]:

• 👁️ Right of Access You may request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe following identity verification.
• ✏️ Right to Rectification If any personal data we hold is inaccurate or incomplete, you may ask us to correct it. Please note that correcting identity documents may require fresh KYC verification.
• 🗑️ Right to Erasure You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to our legal retention obligations — data we are required to keep for AML purposes cannot be deleted on request.
• ⏸️ Right to Restriction You may ask us to restrict processing of your data in certain circumstances, for example while a rectification request is being assessed.
• 📦 Right to Data Portability Where processing is based on your consent or a contract, you may request a copy of your data in a structured, machine-readable format.
• 🚫 Right to Object You may object to processing of your data for direct marketing purposes at any time. We will cease marketing communications immediately upon receipt of a valid objection.

9. Security Measures

177det employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive stored data including KYC documents and payment records.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular penetration testing and security audits conducted by independent specialists.
• Anomaly detection systems that flag unusual account activity for immediate review by our security team.
• Two-factor authentication options available to all registered users.

While we take all reasonable precautions, no online system can guarantee absolute security. You are responsible for keeping your own login credentials confidential. If you suspect your account has been compromised, contact us at [email protected] without delay.

10. Children and Minors

The 177det platform is strictly for adults aged 21 years or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has created an account or provided personal data, we will close the account immediately, delete the associated data to the extent permitted by our legal retention obligations, and refund any deposit balance to the original payment source.

If you believe that a minor may be using the 177det platform, please notify us at [email protected] immediately.

11. International Data Transfers

Some of our third-party service partners — including certain game providers and identity verification services — may process data in countries outside Bangladesh. Where such transfers occur, 177det takes steps to ensure that equivalent data protection standards apply, including contractual safeguards such as data processing agreements that bind recipients to obligations equivalent to those described in this policy.

12. Changes to This Privacy Policy

177det may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify active account holders by email. We encourage you to review this page periodically. Continued use of the platform after an updated policy takes effect constitutes acceptance of the revised terms.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact the 177det privacy team. Our support team is available around the clock at Bangladesh Standard Time (UTC+6).

Email: [email protected] (plain text — not a clickable link)